Customer Service

Customer Service

Welcome to Lancashire Lighting – where style meets service.

At Lancashire Lighting, we pride ourselves on offering not only beautifully crafted lighting, but also exceptional customer support. Whether you're browsing for the perfect piece or need help with an existing order, our team is here to assist you every step of the way.

Get in Touch

Need assistance or have a question? We’re here to help.

You can reach out to us anytime via email at [email protected] or use our Live Chat feature on the website for instant support during our business hours.

Delivery Information

We offer fast, secure delivery throughout the UK and beyond.

Standard delivery: 2-3 Working Days

Express options available on select products

Tracking details provided once your order is dispatched

Product Support & Aftercare

Questions about installation, bulb compatibility, or care? Our product specialists are happy to help — simply drop us an email or chat with us live for expert guidance.

Trade & Commercial Projects

Working on a large-scale project or need trade pricing?

We provide tailored solutions for designers, developers, and commercial clients. Email [email protected] for more information.

Why Shop with Us?

Carefully curated, high-quality lighting collections

Competitive pricing

Friendly, knowledgeable customer support

Safe and secure online shopping

Simple, hassle-free returns

Thank you for choosing Lancashire Lighting — we're here to brighten your space and your experience.